Retail lease help  ·  All Australian states

If you're in retail,
the law's on your side.

Retail leases come with rights and protections that most landlords and tenants have never been told about. They're different in every state — and they can make a real difference to your situation. Let's make sure you know what you've got.

What the law gives you
Rights most people
don't know they have.
These protections exist in every state with retail leasing laws. They kick in whether or not your lease mentions them — and knowing about them puts you in a much stronger position.

You have to be told things upfront

Before you sign, your landlord is required by law to give you a disclosure statement. If they skip it or get it wrong, you may have the right to walk away — even after signing.

You might have time to change your mind

In some states, you get a cooling-off window after signing. It's not available everywhere, but where it is, it's worth knowing about before you commit.

Some bills simply can't be passed to you

Land tax and the cost of drawing up the lease are among the charges the law says can't be put on retail tenants. Doesn't matter what the lease says — they can't do it.

No one can charge you key money

Asking for a payment just to grant, renew or transfer a retail lease is against the law in every Australian state. Full stop.

You may be able to get a longer lease

Some states give you the right to ask for more time — and the landlord has to respond. Knowing this before you negotiate can change what you walk away with.

There's a fairer way to sort out disputes

Retail lease disputes have their own tribunal process in most states — faster and more accessible than going to court. We know how it works and we'll guide you through it.

New South Wales
Retail Leases Act 1994 (NSW)
Disputes go to NCAT  ·  Looked after by NSW Fair Trading
Covers virtually all retail leases in NSW

You must get a disclosure statement first

At least 7 days before you sign. If the landlord skips it or gets it wrong, you have up to 6 months to walk away — even after you've signed. That's a strong protection.

You get 7 business days to change your mind

From the day you get the signed lease back. You can pull out in writing — no reason needed. A real safety net if things feel rushed.

Bills the landlord can't pass on to you

Land tax, big capital works, depreciation and the cost of writing up the lease. These are off-limits regardless of what the lease document actually says.

You can ask for a 5-year lease

Put it in writing and the landlord has to either say yes or give you written reasons for saying no. Most tenants have no idea this is an option.

You should get a fitout schedule

Before you sign. If you don't, that's a breach on the landlord's part — and it can work in your favour when it comes to make-good at the end.

Sorting out a dispute

Most things go to NCAT, with a mediation step first. It's designed to be accessible — and we'll walk you through it if it comes to that.

Victoria
Retail Leases Act 2003 (VIC)
Disputes go to VCAT  ·  Looked after by Consumer Affairs Victoria
Covers retail leases with annual rent up to $1,000,000

You get time to think before you sign

The disclosure statement must come at least 14 days before signing — and you're entitled to 14 days to get your own advice. Don't let anyone rush you past this.

Late disclosure gives you options

No cooling-off in VIC, but if the landlord was late or sloppy with disclosure, you have 3 months from signing to get out. Worth knowing if things felt rushed.

Bills the landlord can't pass on to you

Land tax, major repair costs and the cost of getting the lease sorted. And upfront estimates are required — so you know what you're signing up for.

Your rent can go down on review

VIC bans clauses that lock in your rent even when the market drops. If you're up for a market review, the number can go either way — and that's the law.

You're entitled to at least a year

Unless you get your own advice and sign a waiver. This means a landlord can't push you into a very short lease just to keep their options open.

Sorting out a dispute

VCAT, with a Retail Tenancy Dispute Resolution Officer available as a helpful first step. Less formal, less expensive and often faster than going straight to tribunal.

Queensland
Retail Shop Leases Act 1994 (QLD)
Disputes go to QCAT  ·  Looked after by the Queensland Office of Fair Trading
Covers all retail shop leases in QLD — no rent threshold

You must get disclosure at least 7 days early

Late or incomplete disclosure gives you 3 months to terminate — even after you've moved in and set up shop. A meaningful protection if the landlord cut corners.

No cooling-off in QLD

Which is exactly why getting proper advice before you sign matters so much here. Once you're in, the 7-day window is your main protection at the entry stage.

Bills the landlord can't pass on to you

Land tax, the cost of drawing up the lease and fees for getting the mortgagee on board. These are your landlord's problem, not yours.

You must be told what the bills will be

Annual estimates are required. If the actual costs blow out significantly, the landlord had to warn you first. No nasty surprises allowed.

QLD has the most ongoing disclosure in Australia

Including telling you about nearby developments that could affect your business. More rights here than anywhere else in the country — make sure you're using them.

Sorting out a dispute

Mediation or QCAT, with provisions for urgent action when timing is critical. We know how to move quickly in QLD when we need to.

Western Australia
Commercial Tenancy (Retail Shops) Agreements Act 1985 (WA)
Disputes go to the State Administrative Tribunal (SAT)  ·  Looked after by Consumer Protection WA
Covers retail leases with annual rent above $25,000

Disclosure before or at signing

Required — though WA's rules are less detailed than the eastern states. Which makes getting your own advice even more important before you sign anything here.

No cooling-off in WA

Once you've signed, you've signed. The single most valuable thing you can do is get advice before that moment — it doesn't have to be complicated or take long.

Bills the landlord can't pass on to you

Land tax, depreciation, the cost of drawing up the lease and capital works can't be put on your tab. Doesn't matter what the lease says.

Who fixes what is clear in WA

The law distinguishes between structural repairs (landlord's job) and keeping the inside in order (yours). Knowing this prevents a lot of end-of-lease arguments.

Sorting out a dispute

SAT, or informally through the Commissioner for Commercial Tenancies — a useful first step that can sort things out without going all the way to tribunal.

A note about WA

WA's laws are older than the other states and have been up for review. We keep an eye on changes as they happen — so you're always getting current advice.

South Australia
Retail and Commercial Leases Act 1995 (SA)
Disputes go to SACAT  ·  Looked after by Consumer and Business Services SA
Covers retail leases with annual rent up to $400,000

Disclosure before you sign

Required. If it's late or incomplete, you have 3 months to walk away — a real protection if the landlord didn't follow the rules properly.

No cooling-off in SA

The disclosure rules are designed to cover this gap. But there's still no substitute for getting advice before you sign — and we're here when you need us.

Bills the landlord can't pass on to you

Land tax, depreciation and the cost of writing up the lease can't be charged to retail tenants in SA. Keep an eye on your outgoings statements.

Rent reviews have rules too

SA puts limits on how market rent reviews can be run — which means some of the more aggressive approaches simply aren't allowed. A fairer playing field.

Good protections around options

SA gives tenants more security around renewals than most people realise. Knowing your rights here can make a real difference to your next lease negotiation.

Sorting out a dispute

SACAT, with mediation available before a formal hearing. Costs can be awarded in some situations — something to understand before you decide how to respond.

Free to keep
All of the above,
in your pocket.
A clear, plain-English guide to retail lease rights across NSW, VIC, QLD, WA and SA — for both landlords and tenants. No legalese. No strings. Just useful.
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Got a retail lease
question?

Tell us which state you're in, whether you own the property or rent it, and what's going on. We'll tell you what you're entitled to and what your options look like. No question is too small — and we're always glad you asked.

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Just so you know — the information on this page reflects the laws as they stood when we wrote it. These laws do get updated from time to time, so it's always worth getting current advice for your specific situation. Sending us a message or having a chat doesn't mean we're officially your lawyers yet — that happens once we've agreed in writing to work together. The Leasing Lawyer is a trading name of Docet Legal.